Terms and Conditions

These terms govern your use of B1G IPTV. By buying a subscription or reseller credits from us, you agree to them. Please read them before you order.

What we provide

B1G IPTV supplies access to a streaming service. What you buy is a subscription line — a username and password that lets you stream over your own internet connection. You are not buying hardware, an app licence, or ownership of any content. Channel and content lists change over time as broadcasters and sources change, and we cannot guarantee that any specific channel, film or event will remain available for the length of your subscription.

Your account

1. Your login details are for your household. One line streams to one device at a time unless you have bought a multiroom plan.
2. Do not share, resell or publish your credentials. Lines showing multiple simultaneous connections from different locations are disabled without refund.
3. Keep your details safe. We are not responsible for use of your account by someone you gave the details to.
4. If you need your line moved to a different device, message support and we will do it.

Payment and renewal

1. Subscriptions are paid up front for the period you choose.
2. Nothing renews automatically. When the paid period ends, the line stops. We do not hold or charge your payment details again.
3. Prices shown on this site are in pounds sterling and may change. A price change never affects a subscription you have already paid for.
4. Refunds are covered separately in our Refund Policy.

Acceptable use

1. Do not rebroadcast, restream, record for redistribution, or make our streams publicly available.
2. Do not use the service to break the law in your country, or in any way that damages our servers or another customer's access.
3. Do not attempt to reverse-engineer, scrape or automate access to the panel or the streams.
4. Accounts used for any of the above are terminated immediately and without refund.

Resellers

If you buy credits and resell subscriptions, you deal with your own customers directly. You set your own prices, you handle your own support and refunds, and you are responsible for what you tell your customers. Credits do not expire, but credits already spent on a line cannot be returned. We may suspend a reseller account that generates repeated abuse complaints.

Service availability

We aim for 99.9% uptime and monitor the servers continuously, but no streaming service is faultless. Brief interruptions for maintenance, upstream source problems or network faults can happen. We are not liable for loss or inconvenience caused by an outage. Where a fault is prolonged and on our side, contact support and we will extend your subscription to cover the lost time.

Things outside our control

Playback quality depends heavily on your internet connection, your router and your device. Some internet providers restrict or throttle IPTV traffic. We will help you work out what is happening, but we cannot be held responsible for your connection, your hardware, or your provider's policies. This is why we offer a free 24-hour test line before you buy.

Ending your subscription

You can stop using the service at any time; simply let the subscription run out. We may end a subscription immediately if these terms are breached. Where we do so for a breach, no refund is due.

Changes to these terms

We may update these terms. The version published here at the time of your purchase applies to that purchase. Continuing to use the service after an update means you accept the updated terms.

Contact

Questions about these terms: WhatsApp +44 7517 310422 or email [email protected].